ServiceNow Had Problems Long Before Agentic AI. Here's Why.

Over the last couple of months, some growth investors have rotated away from SaaS stocks over fears that agentic AI toolkits from OpenAI and Anthropic could render traditional software platforms obsolete. With shares down over 38% on the year, ServiceNow (NYSE: NOW) has been one of the largest casualties of the so-called SaaSpocalypse.In my view, the AI obsolescence narrative is overblown. However, ServiceNow's revenue growth and gross margins reveal deeper, longer-standing issues. What looks like modest deterioration is masking a small but persistent drag that raises real questions about whether ServiceNow still qualifies as a high-growth SaaS machine.Image source: The Motley Fool.Continue readingWeiter zum vollständigen Artikel bei MotleyFool Weiter zum vollständigen Artikel bei MotleyFool